IT Help Desk


Position

IT Help Desk

Job Description:
The resource will be in charge of workstation installation and configuration, overview and maintenance, along with the control of the correct functioning of systems and accessories.
He/she will also be responsible for the backup management and server services monitoring.

Education

Technical High-school diploma

Work Experience
Basic work experience

Position Requirements:

  • Strong knowledge of Windows, Linux, Mac/Os, VMWare operating systems
  • Good knowledge of English

Core competencies:

  • Customer Focus
  • Communication
  • Teamwork
  • Problem Solving
  • Self-motivation
  • Trouble shooting analysis
  • Stress Management
  • Discretion in information management
  • Willingness to learn and stay abreast

Main Responsibilities:

  • Installation and configuration of basic OS client and server (Windows, Linux, Mac/Os, VMWare);
  • Configuration, installation and management of workstations
  • Configuration, installation and management of devices (as fax, printer, etc.)
  • Management of trouble ticketing
  • Management of business assets
  • Installation of security policies
  • Installation of client antivirus
  • Management of any problem related to workstations
  • Management of direct contacts with users
  • Management of contacts with maintenance providers

Job Type: Full-time

We offer competitive salaries and benefit packages.
We are an equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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    Lingue: ItalianoFranceseInglesePortogheseSpagnolo


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